Shaun Barnard

*Recruited and trained 6 new hires.
*Provided organisational leadership and established business vision to achieve sales, profit and revenue goals.
*Utilised effective communication skills to enable successful resolution of issues and conflicts.
*Oversaw customer interaction, quality control and stakeholder relations and addressed complaints to improve service delivery and increase client retention.
*Managed financial functions such as operations budgeting, accounts payable and accounts receivable.
*Regularly researched and identified business opportunities through networking and conferencing to grow business prospects and connections.
*Oversaw all product development processes by assessing quality, product testing and final evaluations before launching.
*Proactively called and emailed target customers, updating them on company's latest news, updates and special offers.
*Used an entrepreneurial mindset to assess and pursue growth opportunities, such as development of new products and refreshment of current approaches.
*Biggest achievement: Sole Interior Manufacturer for Club Mykonos Resort, Langebaan. https://www.clubmykonos.co.za/rooms/village-2-bedroom-kaliva

*Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.
*Maintained impeccable office organisation to support efficiency, professionalism and performance objectives.
*Communicated with clients to resolve enquiries, schedule appointments and address billing questions.
*Maintained excellent team relationships by proactively helping others with complex problem-solving tasks.
*Handled supply purchases and inventory management for office operations and equipment maintenance.
*Liaised with customers, addressed enquiries, handled meeting requests and answered billing questions to provide outstanding customer care.
*Supported managers with proactive, efficient clerical support to maintain smooth-running operations.
*Maintained strict confidentiality and discretion when processing sensitive data and information.
*Managed smooth HR process for new starters, setting up on systems and issuing contracts to make easy transition into company.
*Drafted motions, briefs, forms, memoranda, summaries and other legal documents associated with litigation process and relating to civil and criminal proceedings.
*Prepared for trial by organising case exhibits and evidence.
*Mitigated project gaps by training staff on legal best practices and protocols.
*Trained all incoming staff on office procedures and case specific duties.
*Arranged all correspondence on behalf of the attorney.
*Assisted in preparing wills and deceased estate closings.
*Identified and analysed legal documents, discover documents and contracts.
*Prepared clients for appointments and interviews.
*Examined contracts and scrutinised cases and claims to evaluate damages, adjudication and settlement formalities.