Farm Office Manager (7360)

The Farm Office Manager will oversee administrative operations across CSA programs, online sales, wholesale, certifications, staffing, and farmers market logistics. This role is essential in maintaining smooth communications, managing data systems, coordinating deliveries, handling customer interactions, and ensuring regulatory compliance. The ideal candidate is a strong communicator, tech-savvy, detail-oriented, and comfortable working both independently and as part of a collaborative farm team.

Key Responsibilities

Administrative & General Farm Support

Submit weekly farm reports and field general inquiries.
Order and manage farm supplies, tools, and packaging.
Maintain detailed purchasing logs and receipt records for accounting.
Lead occasional chef or guest tours and help organize field trips and educational events.
Collaborate with the Culinary Team on produce inventory and invoicing.
Assist with Farm software updates (e.g., Tend) and data entry.
Run Farm related errands as needed i.e., pick up chicken feed, farm supplies weekly, etc.

Employee Administration

Assist Farm Manager with writing/updating job descriptions and hiring staff; coordinate staff onboarding & manage protocol; coordinate scheduling with the Leadership Team.
Address employee HR needs, including housing coordination, timecard issues, and benefits inquiries.
Serve as the point person for on-site staff housing needs and emergencies.

CSA Program Management

Work with Marketing to produce and edit the weekly CSA newsletter, including featured product highlights, recipes, and farm updates.
Serve as point of contact for CSA members regarding pickup changes, issues, and general inquiries.
Broker and procure organic local produce for CSA boxes, as needed.
Onboard new CSA pickup locations and maintain strong communication with hosts.
Manage weekly CSA delivery spreadsheets and coordinate logistics in ShipDay.
Create and manage Roadie deliveries and custom Shopify orders for CSA add-ons.
Coordinate delivery routes and print all necessary driver materials and labels.
Train and schedule delivery staff in coordination with Farm leadership.
Promote CSA at events to support customer awareness and education.

Online Store Operations

Update Shopify inventory weekly and assist customers with online ordering issues.
Create and maintain product listings, pricing, and markups.
Liaise with local organic farms to procure items and place weekly orders.
Manage & record cash payments
Organize pickups from brokers and suppliers.
Support the Market Team with accurate inventory and delivery coordination.
Coordinate fulfillment logistics for deliveries and market pickups.

Wholesale & Chef Accounts

Compile and distribute a weekly availability list to chefs and wholesale clients.
Maintain communication with the Culinary Team and production departments for order coordination.
Invoice wholesale orders via Shopify and follow up on payments.
Onboard and manage relationships with new wholesale clients.

Certifications & Compliance (working with Farm Manager)

Serve as a support liaison and lead for Organic and Regenerative Organic Certification (ROC) programs.
Maintain and organize certification documentation and farm records in Google Drive.
Assist in developing SOPs and tracking inputs, outputs, and staff training for audits.
Collaborate with certifiers on product approvals, infrastructure changes, and label use.
Maintain updated staff training certifications i.e., food handling, CPR, etc.

Required Qualifications

2+ years of experience in farm administration, food systems, or similar fields.
Strong organizational and multitasking abilities.
Excellent communication skills (email, phone, in-person).
Proficiency in Google Workspace, Shopify, ShipDay, TEND (a plus) and other digital tools.
Knowledge of organic and regenerative agriculture standards is a plus.
Ability to work independently and problem-solve quickly.
Comfortable with occasional manual tasks and physical farm environment.
At least 2 years farming experience.
Valid driver's license and reliable transportation.

Compensation & Benefits

Competitive salary based on experience
Potential for housing assistance if needed
Access to fresh farm produce and discounts
Opportunities for growth in a mission-driven agricultural environment

Job Title: Farm Office Manager (7360)
Start Date: As soon as possible
Salary Range: $50,000-$53,000